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How our casino rating works

Our ranking is fully public - here's how it works.

How the rating works

The ranking on our Casinos page is based on our rating system only. Casinos cannot pay for a higher position, and we do not offer sponsored ranking spots.

Every casino is scored across 10 weighted categories: Analytics, Fairness & RTP, Financial Transparency, Bonus, Customer Support, Compliance, Responsible Gambling, Security, Games, and Third Party Ratings.

Full transparency

The full methodology, category weights, scoring criteria, and rating history are published on fairgambling.com/transparency.

Changes to the rating model or a casino's rating are logged there with the date and time.

Rankings are not updated live

Our ratings are not calculated automatically from analytics numbers. A casino's deposit volume going up does not automatically move its rank.

What can change a rating

Ratings are set by our team and updated when something important changes, such as a complaint being resolved or ignored, a policy change, a new or change of license, or new information affecting one of the rating categories.

Think we got something wrong?

If you think a casino's rating is missing something or should be reviewed, write to [email protected] and tell us what you found.

Still stuck? Write to [email protected] or use the on-site chat.

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