Short answer: High demand.
Due to large volumes of submissions (especially during launches or promotions), processing times may be longer than usual.
Common reasons for delays
High traffic / submission spikes
Reviews being processed in batches
Manual moderation checks
Payment processing time (crypto/network delays)
What you should do
Please allow up to 72 hours for processing
There is no need to open a support ticket within this timeframe
After 72 hours
If your reward is still missing after 72 hours, you can contact support with:
Your username
The casino reviewed
Submission time